Phillip Pitts took advantage of my grandmother by taking her money and not completing the job. Four years later we are still trying to get things fixed. Do not do business with this man! She had an in-ground pool with a liner, which needed to be turned into a salt-water pool. First, his crew did a poor job of digging lines for the new pump. The lines have been leaking since day one. Since my grandfather died we have no one to help get things fixed without paying another to fix what should have been fixed the first time. The pump was placed unbalanced on the side of a hill, with dirt that they randomly placed underneath it without actually using the right type of sediment and without packing it. The pump has shifted, pieces to the pump have been broken since the day they were installed. The paint on the walls and floor of the pool was not applied properly. Brush strokes measuring in 12" width can be seen all along the pool walls and floor. He allowed his crew to trash her yard. We have attempted to contact him multiple times over the last four years to give him opportunities to fix the damage he has done. He will not return phone calls. This is our last resort.
We hired Phillip Pitts of Pleasure Pools in May of 2014 to build a gunite pool at our residence in DeRidder, La. As I type this review a year later, Our pool is still not 100% complete or free of defects. Phillip Pitts /Pleasure Pools never show up when they say they will. Our pool has leaked, been retiled 3 times, plastered twice. Every issue had to be brought to Phillip Pitts attention and over stress how horrible different phases of the job were. First tile install tile fell off the wall and dried wavy. Sheer descents unsquared and out of plumb. Coping that doesn't cover the back wall so we had to hire a granite company to trim out the cement along the back wall. (He said he didn't know they sold coping that wide) You name it I think we have had it go wrong. Due to all the fixing and repairing of different phases of the job we now have used looking products due to all the poor workmanship and the fixing that's had to be done. The second plaster job is so rough our kids get blisters and now have to have swim shoes to avoid bleeding feet and at night when the lights are on you can see big shadows from the horribly un-level surfaces as the lights cast across them. We recently hired an electrician to check the safety of the lights that were not working since Phillip would not ever show to do so, Now some work, some don't work, but still no Phillip Pitts to check it out. Without a doubt this has been the worst experience I have had in my entire life. To add icing on the cake I checked with the La Contractors Board and he doesn't even hold a license in the state of LA. If anyone wants to hire a pool contractor that doesn't over see his workers and seem incapable to perform contracting work, Pleasure Pools/Phillip Pitts is your man. After one year of living through this pool nightmare they still have not made this right. Do your research before hiring a pool contractor. Sometimes the cheaper price isn't the way to go. You definitely get what you pay for. Lesson Learned.
I will defiantly be recommending pleasure pools to all of the people I talk to in the future. Mr Pitts was an extremely nice gentleman whom upon doing business with has never once disappointed me. Pleasure pools and it's employees where always very nice, on time, and extremely accommodating. They have done a wonderful job on every single aspect of my pool and it's features and not to mention they were noticeably cheaper than the other quotes that I recieved. I would like to thank Mr Pitts and all of the rest of the employees at pleasure pools for their services that were provided to me.
I would recommend Pleasure Pools. My pool was built about a month ahead of schedule. Follow up service was outstanding. It is good to know that there are people in the area that stand behind their work and their word. Thank Sir for a great job. We love our pool.
I did stucco work for Phillip Pitts in the amount of $7200. 4 Years later still haven't been paid a dime. Think carefully before you pick a pool contractor
Pleasure Pools Inc Deal is a US General Contractor based in Natchitoches, Louisiana. Pleasure Pools Inc Deal is located at 6733 LA-6, Natchitoches, LA 71457, USA.
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