Tommy if you truly wanted my business you'd open the service department on Saturday. Just saying
Helpful service, not a huge inventory, location small and not in the open where it can be noticed by passerbys.
I came in for a vehicle diagnostic at 10am on Friday. The service guy (some old head) tells me how much it would and I said that's fine. Then he tells me his guys on break at 12; I said, "Sir y'all just opened at 8, and I'm just getting a diagnostic check why are you telling me about lunch time, y'all have only been working for 2 hours." Mind you they were not busy and it only take 5-15 minutes to do a diagnostic test..if that! He tells me to come back after 1 when they get back from lunch. I said whatever cool. I come back at 12:50 waiting for them to open. I am the SECOND one there. The service guy walked around in circles for 15 mins before he could even write me up. But as soon the first gentlemen came in he wrote him up right away. The first guy was getting a diagnostic too. He was in and out. So I'm thinking I'm next..NOT! Three other Caucasian ppl come in and they are in and out! Now it is 3pm and my car hasn't even been looked and so I'm LIVID! I asked the service guys if they looked at my car and they said no but no one can tell me why, no one cared, so I just took my keys and left! Wasted all my time there and got nothing done. You're service team SUCKS! It maybe not be everyone but that one old guy with the white hair does!
Great service .always friendly and they treat me like i am part of their family.
They are very friendly and try to go beyond what you expect. This is the first time I've ever purchased a new truck from them and would do it again. It's not every day you meet sales and service people that try to do everything they can to help your purchase and extras. I give them 5 stars and plan to do future business with them.
Tommy Stewart Of Natchitoches is a US Car Dealer based in Natchitoches, Louisiana. Tommy Stewart Of Natchitoches is located at 214 Texas St, Natchitoches, LA 71457, USA.
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